Returns & refunds

Our role

Compare It Up exists to make price and offer information easier to find. We are not the merchant of record for anything you buy after following a link to another site. We cannot accept returns, issue refunds, reverse payments, or settle disputes about product quality or fitness for purpose.

Who to contact

All return windows, restocking rules, refund methods, warranty claims, and chargebacks are governed exclusively by the retailer you ordered from. Please read their returns, cancellation, and consumer-rights pages and contact their support directly using the channels they provide.

Before you buy

Policies vary widely—final sale items, opened media, large appliances, marketplace third-party sellers, and statutory cooling-off periods all differ by shop and region. It is your responsibility to satisfy yourself that the seller’s terms are acceptable before you complete payment on their site.

If something looks wrong on our listings

Mistakes in how an offer is presented here do not change the retailer’s actual obligations to you under your purchase with them. If you spot an error in our comparison data, you may contact us so we can investigate the listing—but we still cannot process your return or refund with the store.

Related: Shipping Info · Terms & Conditions · FAQ